Am I in the right?

Tips and templates from our experts

Consumer issues

Your phone bill is wrong

You've received your phone bill and think it's wrong? You can contest your phone bill using our sample letter.

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Termination of a cellphone contract

You want to terminate your cellphone contract? Use our template and save hassle.

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Damage due to a faulty product

Have you suffered damage due to a faulty product? Our checklist and sample letters will help you.

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Faulty goods

Have you received faulty goods? What can you do about it?

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How do I formulate a reminder in the event of delayed delivery by the seller?

You have made a purchase on an online platform or another form of transaction and delivery is delayed. What can you do?

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Buying a used car

You want to buy a used car but are unsure about the condition of the vehicle? Our checklist will help you.

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Model rental agreement for movable objects

You want to draw up a rental agreement for a movable object? Then use our template.

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Damage due to faulty products

If damage arises due to a faulty product, product liability takes effect. What do you need to be aware of in such cases?

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