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Cookie Policy

Version 03-2023


  • AXA-ARAG uses cookies to analyze web traffic, optimize the services and content of the Website, measure the effectiveness of advertising campaigns and to foster trust in MyRight and promote its security and reliability. Cookies are small text files stored by your internet browser. Most cookies are deleted from your hard disk again after the browser session ends (known as "session cookies"). Other cookies remain on your computer to ensure that MyRight can recognize your computer on your next visit and analyze your usage (known as "persistent cookies").
  • You can suppress the use of cookies by setting your web browser not to accept any new cookies, to alert you to any new cookies or to delete all cookies already received. For assistance with changing the setting, consult the Help function in your web browser or visit www.allaboutcookies.org. Please note that it is only possible for you to use certain functions on the Website if cookies are used.
  • To optimize your use of the Website and to offer content adapted to you personally, we collaborate with advertising partners (advertising agencies, providers of advertising campaigns, etc.). These advertising partners may also use cookies and/or web beacons to measure the impact and effectiveness of the Website. Social media plugins (e.g. Facebook)
  • Functions (known as plugins) of various third-party providers of social media platforms (such as Facebook, Twitter and Google+) are integrated in the platform. These plugins allow users to share content in social networks. If a plugin appears while surfing on the Website (e.g. the Facebook "Like" button), a connection to the servers of this Website will be established automatically. In this case, data about your visit to the platform is transmitted to this third-party provider. If the visitor is simultaneously logged into the network of this third-party provider, the visit to MyRight can be assigned to his network account (e.g. a Facebook account). AXA-ARAG has no influence over the manner in which such data is transmitted. For information about the purpose and extent of data collection and the further processing and use of data by your social media provider, as well as your associated rights and possible settings to protect your privacy, please consult the provider's data protection provisions.

Google Analytics / Reviews / Optimize

  • This Website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.A ("Google“). Google Analytics uses cookies. The information generated by the cookie about the way you use the Website is usually transmitted to and saved on a Google server in the USA.
  • On behalf of the operator of this Website, Google will use this information to evaluate your usage of the Website, to compile reports about website activities and to provide the Website operator with additional services related to usage of the Website and the internet.
  • You can prevent storage of cookies by making a setting for this purpose in your browser software, but in that case you may not be able to make full use of all the functions on this Website. If, in addition, you wish to prevent collection of the data generated by the cookie relating to your use of the Website (including your IP address) by Google and processing of such data by Google, you can download and install the browser plugin available via this link.
  • We participate in the Google Customer Reviews program in order to evaluate, optimize, and advertise our services. Cookies are used in connection with Google Customer Reviews. When users make use of Google Customer Reviews or the review procedure to rate us or otherwise provide us with feedback, Google's general terms and conditions of business/General Terms of Service and Privacy Policy also apply.
  • The web analysis and optimization service "Google Optimize" is used on our website. We use the Google Optimize service to increase the attractiveness, content and functionality of our website by making new functions and content available to a percentage of our users and statistically evaluating changes in usage. Google Optimize is a sub-service of Google Analytics.
  • To ensure that those persons who create reviews have actually used our services, we transfer the information pertaining to the customer to Google. This is done with the customer's consent and includes the email address, order number, and order date. This information will be used solely to verify that the user is authentic.

Facebook Pixel

  • On our Website, we use a "visitor action pixel" from Facebook Inc., which has its registered office at 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). With the help of this pixel, we can track the actions of users after they have viewed or clicked on a Facebook advertisement. In this way, we can record the effectiveness of Facebook advertisements for statistical and market research purposes. Likewise, it is possible to compile lists of users who can be classified as Website visitors in order to generate "custom audiences" for remarketing campaigns.
  • The data acquired in this manner is anonymous vis-à-vis ourselves, i.e. we do not see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can link this data to your Facebook account and may also use it for its own advertising purposes, in accordance with the Facebook guidelines on the use of data:  https://www.facebook.com/about/privacy/ . The following link enables you to make a setting to determine the types of advertisements you are shown by Facebook and its partners on and outside of Facebook:  https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . A cookie may be stored on your computer for these purposes.