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Travel

Compensation in public transport - money back for delays

Public transport passengers will have more rights from 2021 onwards

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Has your flight been delayed or canceled?

Flights are often subject to serious delays or else are canceled or overbooked. What are your options?

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Bringing home a counterfeit designer handbag or watch as a souvenir?

You want to buy a counterfeit product at your vacation destination and bring it home? Be careful.

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Your travel has been canceled or interrupted because of “force majeure”?

You can’t commence a planned journey because of bad weather? What compensation can you expect?

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Your dream vacation turns into a nightmare?

Freeway by the hotel room? Wasteland instead of a golf course? Our checklist shows you in which cases you can demand a refund according to the law.

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