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Compensation in public transport - money back for delays

Public transport passengers will have more rights from 2021 onwards

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Has your flight been delayed or canceled?

Flights are often subject to serious delays or else are canceled or overbooked. What are your options?

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Bringing home a counterfeit branded handbag or watch as a souvenir?

You want to bring home a counterfeit product from the street market at your vacation destination? Be careful!

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Your travel has been canceled or interrupted because of “force majeure”?

You can’t commence a planned journey because of bad weather? What compensation can you expect?

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Your dream trip turns out to be a nightmare?

Freeway right in front of your hotel room? Stony wasteland instead of a golf course? Our checklist shows you when you can demand a refund.

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