Your trip is canceled or interrupted due to force majeure?
You're unable to start your planned trip due to bad weather? But you've already paid for the vacation?
The answer in detail
Scenario one: You've been looking forward to your vacation for months, but can't begin your journey because the hotel you booked has been washed away in floods and you are advised not to travel to your destination country. Scenario two: You and your family are on vacation but have to interrupt it due to a hurricane and return home. These are examples of so-called force majeure. We have listed further examples in our document and included a template letter for sending to the tour operator.