Challenge an unwanted internet contract

Have you unwittingly concluded a contract in the internet with a dubious provider? Our sample letter will help you mount a challenge.

The answer in detail

We regularly come across reports about "internet rip-offs": dubious providers offering their goods and services in the internet under a false guise. The victims receive a bill for a subscription taken out online, even though they haven't agreed to anything – or at least not consciously. We have produced a sample letter so that you can defend yourself against such contracts.

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