Secure legal advice for private individuals at half price now with voucher code "MYRIGHT50".

Terms and Conditions of Data Protection

Version 05-2020

Scope of application

  • The Terms and Conditions of Data Protection apply to the use of the website (referred to below as: the "Website“).
  • The party responsible for data processing is AXA-ARAG Legal Protection Ltd., which has its registered office in Zurich.
  • Our Website may contain links to the websites of other providers who have no connection with us. After these links are clicked on, we no longer have any influence over the processing of any personal data transmitted to the third party by clicking on the link (such as the IP address or URL where the link is located), since the behavior of third parties is naturally beyond our control. We can therefore accept no responsibility for the processing of such personal data by third parties.

Collection and storage of personal data

  • When you visit MyRight and/or make use of services via the Website, AXA-ARAG collects and stores personal data.
  • When you visit the Website, AXA-ARAG automatically stores your IP address, name and the version of the browser you use, the operating system used, and the date and duration of your visit.
  • In addition, AXA-ARAG records personal information which you make available to us when you register and set up a user profile, or when you use the Website. This includes the following data in particular: name, address, date of birth, nationality, email address, telephone number, pages that were visited. On concluding an advisory or insurance contract, additional data is collected and processed as required in order to perform the contract or fulfill statutory obligations, and to combat fraud. AXA stores the personal data obtained to draw up a quotation or an application for 5 years from the date of issue; this also applies in cases where the insurance is not taken out. AXA-ARAG stores the personal data obtained to draw up a quotation or an application for 5 years from the date of issue; this also applies in cases where the insurance is not taken out.

Use and forwarding of personal data

  • AXA-ARAG uses the personal data to perform and process services via the MyRight Website, and to answer your questions. In particular, your data is used to enable you to access and use the Website, including additional functions and offers related to the Website.
  • Data that is logged automatically during use of the Website is used by AXA-ARAG to administer and optimize the Website and its products and services. AXA-ARAG also evaluates the data anonymously for statistical purposes.
  • AXA-ARAG forwards your data to third parties (including those outside Switzerland, as necessary) only if this is required in order to provide the services, for billing/accounting purposes, to manage the existing contractual relationship, to operate and maintain the Website, or for statistical evaluation.
  • AXA-ARAG and AXA, its parent company, may use personal data for direct marketing purposes. This term includes promotions and personalized advertising. We use this personal data to improve knowledge about our customers – or prospective customers – and to enable them to be given information about our activities, products and services and to receive offers.

Deletion of your data

  • The period for which data is stored varies depending on the type of business transaction involved.
  • It will still remain possible to call up publicly accessible information on the platform (such as comments in forums).


  • AXA-ARAG uses cookies to analyze web traffic, optimize the services and content of the Website, measure the effectiveness of advertising campaigns and to foster trust in MyRight and promote its security and reliability. Cookies are small text files stored by your internet browser. Most cookies are deleted from your hard disk again after the browser session ends (known as "session cookies"). Other cookies remain on your computer to ensure that MyRight can recognize your computer on your next visit and analyze your usage (known as "persistent cookies").
  • You can suppress the use of cookies by setting your web browser not to accept any new cookies, to alert you to any new cookies or to delete all cookies already received. For assistance with changing the setting, consult the Help function in your web browser or visit Please note that it is only possible for you to use certain functions on the Website if cookies are used.
  • To optimize your use of the Website and to offer content adapted to you personally, we collaborate with advertising partners (advertising agencies, providers of advertising campaigns, etc.). These advertising partners may also use cookies and/or web beacons to measure the impact and effectiveness of the Website. Social media plugins (e.g. Facebook)
  • Functions (known as plugins) of various third-party providers of social media platforms (such as Facebook, Twitter and Google+) are integrated in the platform. These plugins allow users to share content in social networks. If a plugin appears while surfing on the Website (e.g. the Facebook "Like" button), a connection to the servers of this Website will be established automatically. In this case, data about your visit to the platform is transmitted to this third-party provider. If the visitor is simultaneously logged into the network of this third-party provider, the visit to MyRight can be assigned to his network account (e.g. a Facebook account). AXA-ARAG has no influence over the manner in which such data is transmitted. For information about the purpose and extent of data collection and the further processing and use of data by your social media provider, as well as your associated rights and possible settings to protect your privacy, please consult the provider's data protection provisions.

Google Analytics / Reviews / Optimize

  • This Website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.A ("Google“). Google Analytics uses cookies. The information generated by the cookie about the way you use the Website is usually transmitted to and saved on a Google server in the USA.
  • On behalf of the operator of this Website, Google will use this information to evaluate your usage of the Website, to compile reports about website activities and to provide the Website operator with additional services related to usage of the Website and the internet.
  • You can prevent storage of cookies by making a setting for this purpose in your browser software, but in that case you may not be able to make full use of all the functions on this Website. If, in addition, you wish to prevent collection of the data generated by the cookie relating to your use of the Website (including your IP address) by Google and processing of such data by Google, you can download and install the browser plugin available via this link.
  • We participate in the Google Customer Reviews program in order to evaluate, optimize, and advertise our services. Cookies are used in connection with Google Customer Reviews. When users make use of Google Customer Reviews or the review procedure to rate us or otherwise provide us with feedback, Google's general terms and conditions of business/General Terms of Service and Privacy Policy also apply.
  • The web analysis and optimization service "Google Optimize" is used on our website. We use the Google Optimize service to increase the attractiveness, content and functionality of our website by making new functions and content available to a percentage of our users and statistically evaluating changes in usage. Google Optimize is a sub-service of Google Analytics.
  • To ensure that those persons who create reviews have actually used our services, we transfer the information pertaining to the customer to Google. This is done with the customer's consent and includes the email address, order number, and order date. This information will be used solely to verify that the user is authentic.

Facebook Pixel

  • On our Website, we use a "visitor action pixel" from Facebook Inc., which has its registered office at 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). With the help of this pixel, we can track the actions of users after they have viewed or clicked on a Facebook advertisement. In this way, we can record the effectiveness of Facebook advertisements for statistical and market research purposes. Likewise, it is possible to compile lists of users who can be classified as Website visitors in order to generate "custom audiences" for remarketing campaigns.
  • The data acquired in this manner is anonymous vis-à-vis ourselves, i.e. we do not see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can link this data to your Facebook account and may also use it for its own advertising purposes, in accordance with the Facebook guidelines on the use of data: . The following link enables you to make a setting to determine the types of advertisements you are shown by Facebook and its partners on and outside of Facebook: . A cookie may be stored on your computer for these purposes.

Agreement to terms, miscellaneous

  • These Terms and Conditions of Data Protection are a component of the General Terms and Conditions (GTC), the General Insurance Conditions (GIC) and the Terms of Use for the Legal Blog. When purchasing or using a MyRight offer, you will be asked to state your agreement to the Terms and Conditions of Data Protection, the GTC (for one-off legal advice), and/or the GIC including precontractual information (for the legal protection insurance), in accordance with the Insurance Contract Act. The precontractual information includes additional provisions on data protection. If you refuse to do so, you cannot make use of MyRight's services.
  • AXA-ARAG is entitled to make changes to the Terms and Conditions of Data Protection at any time. In particular, this is necessary if regulatory gaps arise after conclusion of the contract (e.g. due to changes in legislation, in case of further development of our offering or if new technologies are implemented).
  • We implement technical and organizational security measures to guarantee that our users' personal data is protected against loss, incorrect changes or unauthorized access by third parties. On our part, moreover, access to your personal data is restricted to authorized parties in all cases, and is permitted only to the extent necessary within the scope of the purposes stated above.
  • You have the right to obtain information at any time about the personal data which we store regarding you. You can also request us to make corrections or additions to your personal data, or to delete such data entirely. You can, moreover, request a restriction on processing, or you can object to processing by AXA-ARAG or AXA for marketing purposes. Please note that statutory retention obligations may oppose a deletion request. Please use the Contact form to send requests for information and deletion to us.
  • If you have any questions or complaints about data protection, please use the Contact form to contact the Data Protection Officer.
  • As an AXA-ARAG customer, you can also obtain more information about data protection at