An employee is refusing work?

Then you should issue the employee with a written warning.

The answer in detail

Tips if an employee is refusing work

Refusal to work applies when an employee refuses to do the work assigned to him. All activities generally include so-called secondary duties. For example, a truck driver can be required to carry out small repairs to his vehicle himself.

Here you'll find a sample letter showing how to formulate a written warning.

Important documents
allgemeiner rechtlicher Hinweis Verwarnung
Vorlage Verwarnung Arbeitsverweigerung