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Is a customer claim about to become time-barred?

In such cases, it can make sense to set up a limitation waiver.

The answer in detail

Explanation of the term limitation waiver

Contractual claims against customers generally expire after ten years at the latest. Certain contractual claims become statute-barred after the expiration of five years, e.g. claims arising from rentals, leases, or craftsmanship. You can no longer assert a time-barred claim in court against the will of the debtor. However, you can prevent the statute of limitations from coming into effect by means of a lawsuit or debt collection. It is also possible for the debtor to submit a waiver of the limitation period: The limitation waiver merely prevents the demand from becoming time-barred and you can continue to seek a common solution with the debtor.

Important documents
Vorlage Verjährungsverzichtserklärung